Cheaper is not better

By Cornethia M.
New Jersey, United States on 1^st Sep 2013

Vijay is the best! Two years ago we purchased a diamond tennis bracelet for our oldest daughter's 40th birthday. We were extremely happy with the quality and price. When our next daughter turned 40 a few weeks ago we ordered diamond stud earrings online from another company. It didn't work out. Then I emailed Vijay with the specifications for the earrings. Vijay was able to give us earrings that were better quality at just a slightly higher cost. I was in contact with Vijay via email or phone for the next few days. Within 10 days, our daughter, who lives out of state had the most beautiful stud earrings! She immediately put them on and we saw them on face time. Now our oldest daughter is thinking about buying herself a pair! Why didn't we contact Vijay immediately after deciding to get diamond earrings? We were being cheap and as we know CHEAPER IS NOT ALWAYS BETTER.
The customer service from VIjay alone was worth the extra cost. And we got better quality earrings. From now on Vijay is first when we buy diamonds. We will recommend him to everyone !!!!!!

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Vijay has earned my trust and loyalty.

By Paul B.
Oregon, United States on 31^st Dec 2011

I have had several dealings with Vijay over the years starting from when he was an ebay seller to now with his own website. His service and products have always been the best as evidenced by the smiles the diamonds have brought to my wifes face. Vijay has earned my trust and loyalty. Sincerely, Paul B. of Oregon.

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More than Satisfied!

By Rick E.
VA, USA on 23^rd Oct 2021

We celebrated 42 years this year and my wife desired an eternity ring. I searched around and even consulted with a close friend about the quality of your work and the particular ring I was interested in. We both agreed on the quality of the ring so I ordered it. I was beyond pleased. My wife loved the ring and I would do business with you again and would not hesitate to recommend you. THANKS!!!

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I can’t imagine better customer service…

By Whitney
South Carolina, USA on 20^th Oct 2021

I can’t imagine better customer service (and a better final product) than what I received from Vijay and team. I bought my wedding band from TriJewels.
After I found a ring online, he immediately called me to capture my vision and kick off the process, and gave me his personal number so we could text and call back and forth. He was responsive at all hours of the day, including weekends. He overnighted me casts and models, even the jewels themselves, so I could ensure everything looked and felt right on my finger. He also sent pics along the way, and took any feedback throughout. He then promptly created my custom ring and overnighted it. This whole process was less than 3-4 weeks from my wedding, and it arrived well in time.
The ring is gorgeous. It’s a good weight, beautifully designed, very sparkly, and overall even better than I dreamt up.
10/10 recommend working with them.

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Oval Diamond

By Maher Khawar
NJ, USA on 19^th Oct 2021

Vijay helped us find the perfect stone that not only matched our budget but also exceed our expectations. His professionalism and knowledge is truly unmatched. His entire staff was patient and would stay extra time to help fulfill all our needs. A great experience from beginning to end. Would highly recommend and will certainly be coming back.

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