At TriJewels.com, we are committed to providing excellent customer service and outstanding value in the purchase of our diamond and gemstone jewelry. We are also committed to ensuring the privacy of our customers.
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during their visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on TriJewels.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to TriJewels.com, we will create a cookie containing a unique customer number from your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.
We and the third parties who provide services related to TriJewels.com will use the information referenced above to fulfill your order and provide services related to TriJewels.com or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales, or special promotions of TriJewels.com.
We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products, or services, please notify us at orders@trijewels.com
We currently send e-mails only to those TriJewels.com customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the TriJewels.com Newsletter, as the case may be.
Currently, the TriJewels.com customer information that we maintain is stored in our internet database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. We will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that TriJewels.com, or substantially all of its assets related to this website, is acquired by a third party, such information may be one of the transferred assets. Under these circumstances TriJewels.com would to the extent possible require the acquiring party to follow the practices described in this privacy policy. We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Your ordering information is encrypted using Verisign software. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from TriJewels.com without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our website. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.
