Returns must be unworn and in pristine unaltered condition in order to be accepted.
This applies to all products once customer has bought the product and payment has been processed through our website.
Free shipping on returns will only be offered in the US. Outside of the US, shipping and insurance will be the customer’s responsibility.
All items must be returned in their original condition (unaltered and untouched by any other third party jeweler) and packaging. If your return item was originally delivered with a diamond certificate and you do not return that certificate, you may be charged a $250 replacement fee.
Special orders will not be accepted for returns.
Once you are ready to ship with the return label provided by us, please make sure to scan the label and take a receipt so that insurance gets applied on the shipment.
If for any reason the product is returned, than the paid shipping amount if any will not be refunded.
A 15% restocking fee may be charged for all returns from customers who consistently abuse the return privilege.
Once we have received and accepted your return, your refund will process within 3-5 days of receipt.
To get your return started, please email us your order number at email@example.com or call us at 212-869-8415.
Return Shipping Address:
Trinity J Inc
Att: Returns Dept.
42 West 48th St
New York, NY 10036
Get exclusive deals and the latest TriJewels news by joining our email subscription!
Copyright © 2020 TriJewels. All rights reserved.
Rates from 10–30% APR.
Enter a few pieces of information for a real-time decision. Checking your eligibility won't affect your credit score.
Know up front exactly what you'll owe, with no hidden costs and no surprises.
Splitit does not require any credit check, registration or application; it uses your existing credit card.
Splitit’s monthly payment solution does not incur interest or late fees.
Splitit helps you better manage your cash flow and credit line, while increasing your credit score.
Select the number of payments that best fit your budget and lifestyle
Receive your purchase, and pay over time on your terms