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Eternity Band- so happy!

Reviewed Jul 19, 2015

I live abroad in Hong Kong and had trouble finding someone to custom make a rose gold eternity band with floating diamonds. I'm an avid jewelry collector and after careful online research I found the style I wanted from Trijewels. What drew me to the site were the clean design of the website and the detailed specifications of each ring. Trijewels also has the most competitive prices on the rings I researched. The photographs were also very clear- not many jewelry sites show pictures of the ring on a hand which is very important for perspective (diamonds always look much bigger in the closeup shots!)

As I was skeptical of buying a piece of jewelry online without having seen it in person, I asked my sister who lives in Manhattant to visit Vijay's office/factory, to have a look in person. Vijay was very kind and we even scheduled a FaceTime meeting so I could "view" the rings on my sister's hand. I found Vijay to be super friendly, refreshingly honest and sincere - and I learned a few things about different metals and what worked better with different sized diamonds. After our Facetime chat and seeing the rings virtually, I decided to go ahead with the purchase of the Valerie eternity band but in a slightly larger size than I initially had my eyes on. I'm so glad my sister had the chance to try it on for me and for Vijay's advice.

Vijay and I exchanged several emails about the details of the ring and I received it just a short week later in Hong Kong. (I have to add a special comment here about the packaging - it came inside 2 FedEx boxes and then an additional FedEx envelope- very secure!).

The ring came out beautifully and exactly as I wanted. My husband and I couldn't be more pleased! The workmanship is very precise and the diamonds are incredibly sparkly. I have already received so many compliments from my friends. The rose gold combined with the single shared prongs style give it a delicate feel and each stone really stands out. (The photos I have attached don't really do it justice, but the ring itself is just as it appears on the website). I highly recommend Vijay's service. The experience was lovely and he really adds the personal touch to customer service. Many thanks, Vijay. I will certainly visit when I am in NYC next. - Eva

Eva C
Hong Kong

 
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So Happy!

Reviewed Jul 06, 2015

I ordered a ring from Vijay, who was most helpful. When I received it I realized the style was not really good with my other rings. Vijay was most gracious and took the ring back immediately and offered a refund. I decided to have a custom halo ring made instead. I spoke with Vijay often and came to know him as someone knowledgeable and honest. The advice he gave was perfect. I now have a most beautiful halo ring with exquisite detail. I couldn't be more happy. I have had custom pieces made before with other jewelers around the world and none were as patient and kind. None made me feel in such good hands. Thank you, Vijay. I'll be back for more.

Nancy G
Florida,USA

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Beautiful ring - Excellent customer service!

Reviewed Jan 06, 2015

The ring is lovely, and the Trijewels team handled a size exchange with professionalism.

Denise Sainer
CA,USA

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Amazing Customer Service.

Reviewed Mar 03, 2014

Had an amazing experience with TriJewlels. I called and asked for overnight shipping on a ring, due to not being able to find this ring anywhere else. Vijay was very helpful, I spoke with him several times via phone. The ring arrived on time as promised, and the ring is BEAUTIFUL!
I will purchase from Trijewels again!

Jennifer K.
Kansas, USA

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Nice fit and sleek

Reviewed Jan 16, 2014

nice sleek ring , very comfortable thank you!

Cindy G
Clifton, New Jersey

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