What Our Customers Say | Discover customer reviews for TriJewels jewelry and learn about the exceptional online shopping experience.
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What Our Customers Say (825)

Our finest asset is the trust and appreciation we have earned from our customers. We are proud to share our product feedback.

Great customer service

Reviewed Jul 16, 2025

Customer service was excellent and they responded very quickly to my messages. The owner was extremely knowledgeable and took his time going over different options for customizing the rings I ordered. I will definitely shop here again.

Sandy W
Texas, USA

Reply Jul 17, 2025
Hi
Thank you so much for the kind words! We're really glad we could walk you through the options and make the experience a smooth one, looking forward to helping you again soon.
Best,
Vijay B
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A company that honors their creations

Reviewed Jul 14, 2025

When I had found a missing diamond in my diamond band I hesitated contacting TriJewels. I wear my rings while doing just about everything!

Upon contacting Rupa, she responded that they would honor their warranty and replace the diamond. She explained that because of the setting I perhaps could remove my rings at times...I decided to change the setting altogether and they credited me the difference and I now have another gorgeous TriJewels' eternity ring.

I look forward to adding more exquisite pieces from this wonderful...and honorable company!

Dana B
Colorado, USA

 
Reply Jul 14, 2025
Hi
Truly appreciate your kind words and continued trust in us. So glad Rupa could help and that you’re loving your new ring!
Best,
Vijay B
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Amazing service and wide collection

Reviewed Jul 07, 2025

Amazing service and wide collection! Has amazing really good selection of men’s wedding bands - especially the platinum ones. Always willing to help and accommodate customers.

D P
USA

Reply Jul 10, 2025
Hi
Thank you so much! Glad you liked our collection, always here to help and truly appreciate your kind words.
Best,
Vijay B
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My experience with TriJewels...

Reviewed Jun 29, 2025

My experience with TriJewels was amazing from start to finish, ESPECIALLY the customer service and attention to detail! My mom inherited a beautiful ruby necklace from her mother, and had talked about wanting to find a pair of earrings to match for the longest time. Well, after a recent (unrelated) mishap where she got her hopes up about that and it ended up not happening, my sister and my dad and I decided to get her those matching earrings! I emailed back and forth with Vijay and the TriJewels team, and we were able to settle on a pair of rubies that leaned pink, just like her necklace. My mom is thrilled with how beautiful they are, and wears them all the time (with her matching ruby necklace, of course)!

Jocelyn M
Wisconsin, US

Reply Jul 03, 2025
Hi
Thank you so much for sharing this beautiful story, it truly made our day. We are so glad we could help you find the perfect rubies to match your mom’s necklace and be part of such a meaningful gift. It means a lot to us that she loves and wears them!
Best,
Vijay B
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The customer service was great

Reviewed Jun 28, 2025

The customer service was great. When I ordered my rings I had someone reach out to me instantly. They were asked me questions regarding the rings that I purchased. They wanted to make sure that what I ordered would fit well with what I wanted to stack them with. The company sent out a sample to try the size and also sent some stones for me to look at. They were constantly checking in to make sure I received the shipments and asked for approvals of everything. I absolutely love the rings that I received. They look great with my wedding set. Pictures do not do them justice. They have a beautiful sparkle to them and they were just what I was looking for.

Justin F
Oakdale, USA

Reply Jun 30, 2025
Hi
Thank you so much for the thoughtful review! I'm so glad we could assist you throughout and that the rings worked perfectly with your wedding set. Truly appreciate your trust, it means a lot.
Best,
Vijay B
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Rupa helped me throughout my purchase…

Reviewed Jun 27, 2025

Rupa helped me throughout my purchase. She was so fast in getting back to me regarding any questions and thoughtfully gave me options. Great customer service! I would definitely buy from TriJewels again!

Daniela M
CA, USA

Reply Jun 30, 2025
Hi
Thank you so much for the kind words! So glad Rupa could assist you and make the experience smooth, truly appreciate your support.
Best,
Vijay B
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I had the pleasure of purchasing an engagement ring

Reviewed Jun 27, 2025

I had the pleasure of purchasing an engagement ring from Vijay and TriJewels, and the entire experience was nothing short of exceptional. From start to finish, the process was seamless and stress-free. They took the time to walk me through every detail, offered thoughtful guidance, and truly made sure I felt confident in my choice.

I couldn’t be happier with the final result, and my fiancée absolutely loves it. I’m incredibly grateful for the care, transparency, and beautiful work. Highly recommend to anyone looking for a ring with meaning and a great experience to go along with it.

Parth G
USA

Reply Jul 03, 2025
Hi
Thank you so much for your kind words. We are so glad we could make the process smooth and help you create something meaningful. Wishing you both all the happiness, and always here if you need anything!
Best,
Vijay B
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Beautiful pendant and customer service!

Reviewed Jun 26, 2025

Beautiful pendant and customer service!

Nancy W
NJ, USA

Reply Jun 30, 2025
Hi
Thank you so much! So happy you loved the pendant and had a great experience with us.
Best,
Vijay B
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Communicative and accommodating

Reviewed Jun 22, 2025

Communicative and accommodating, great team

Tyler M
RI, USA

Reply Jun 30, 2025
Hi
Thank you so much! Glad you had a great experience with our team—it means a lot.
Best,
Vijay B
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I’m not a jewlery person….

Reviewed Jun 17, 2025

I’m not a jewlery person so I had a lot of questions. This company had quick responses to my emails and tried to help me as much as possible. They sent a ring sizer so I could be more sure about the size I should order and informed me that I would be able to see the colors of the gems as the ring is made.

James S
AZ, USA

Reply Jun 17, 2025
Hi
Thank you so much for the thoughtful review! I’m really glad we could help guide you through the process and make things easy and comfortable.
Best,
Vijay B
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