First 30 days of Purchase:
Any issue with the product, we will send you repair label and fix it free and ship it back, please don’t try to alter the product yourself we are the experts leave it to us and we will make it brand new for you.
After 30 days to Life of the Product:
We guarantee that the product sold to you as per the advertisement is exactly as listed, any issue in the metal or the stone we will fix it.
If you loose a stone up to 0.25ct we will replace it free till 180 days of the purchase after that we will charge you a nominal fee, We are not here to make money out of repairs we just charge a nominal amount for the missing stone and return label to ship the product back.
It is always advisable to get your product checked by us every six months, it will only cost you shipping cost for us to ship the product back to you after a free checkup including any tune up needed.
The Warranty of the Product is Void/Expires if the product/products bought from TriJewels are Altered,Resized,Fixed,Changed in any form or way to the stones or metal.If you need any help to repair or refurbish please reach out to us we know our product better then anybody else in the industry and we will gladly help you out.
The Above Warranty excludes all damage caused by abuse or negligence.
If you have any questions or need any further assistance, call us at 212-869-8415 or email us at: firstname.lastname@example.org.
Repairs ship to below address:
Trinity J Inc
Att: Repairs Dept.
2 W 46th Street
Suite # 1014
New York, NY 10036