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What Our Customers Say (737)

Our finest asset is the trust and appreciation we have earned from our customers. We are proud to share our product feedback.

Loved it , Loved it , Loved it

Reviewed Aug 05, 2015

just love the color of it and the flow of the ring is just perfect , i loved the craftmanship and would now in future always go to them for future jewelry needs thanks

Rebecca Church
Palo Alto, CA

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Eternity Band- so happy!

Reviewed Jul 19, 2015

I live abroad in Hong Kong and had trouble finding someone to custom make a rose gold eternity band with floating diamonds. I'm an avid jewelry collector and after careful online research I found the style I wanted from Trijewels. What drew me to the site were the clean design of the website and the detailed specifications of each ring. Trijewels also has the most competitive prices on the rings I researched. The photographs were also very clear- not many jewelry sites show pictures of the ring on a hand which is very important for perspective (diamonds always look much bigger in the closeup shots!)

As I was skeptical of buying a piece of jewelry online without having seen it in person, I asked my sister who lives in Manhattant to visit Vijay's office/factory, to have a look in person. Vijay was very kind and we even scheduled a FaceTime meeting so I could "view" the rings on my sister's hand. I found Vijay to be super friendly, refreshingly honest and sincere - and I learned a few things about different metals and what worked better with different sized diamonds. After our Facetime chat and seeing the rings virtually, I decided to go ahead with the purchase of the Valerie eternity band but in a slightly larger size than I initially had my eyes on. I'm so glad my sister had the chance to try it on for me and for Vijay's advice.

Vijay and I exchanged several emails about the details of the ring and I received it just a short week later in Hong Kong. (I have to add a special comment here about the packaging - it came inside 2 FedEx boxes and then an additional FedEx envelope- very secure!).

The ring came out beautifully and exactly as I wanted. My husband and I couldn't be more pleased! The workmanship is very precise and the diamonds are incredibly sparkly. I have already received so many compliments from my friends. The rose gold combined with the single shared prongs style give it a delicate feel and each stone really stands out. (The photos I have attached don't really do it justice, but the ring itself is just as it appears on the website). I highly recommend Vijay's service. The experience was lovely and he really adds the personal touch to customer service. Many thanks, Vijay. I will certainly visit when I am in NYC next. - Eva

Eva C
Hong Kong

 
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Great ring - great service

Reviewed Jul 16, 2015

I came across trijewels.com while searching the internet for a gift idea. At first I was skeptical as I had never bought fine jewelry online before. I read the reviews and decided to call and ask a question or two. I left a message and Vijay called me back a few moments later with all the answers I needed. I ordered the ring and he shipped it promptly, it arrived a few days later, and it is beautiful! I would definitely recommend Trijewels and Vijay.

Brian Macari
MD,USA

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Amazing Experience

Reviewed Jul 06, 2015

Vijay was amazing with my diamond ring purchases. He went above and beyond in every aspect of the purchasing process. He actually redid the rings at no cost to use until my wife was completely satisfied which went well beyond my expectations. I would highly recommend trijewels to all my friends!

David S
New Jersey, USA

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So Happy!

Reviewed Jul 06, 2015

I ordered a ring from Vijay, who was most helpful. When I received it I realized the style was not really good with my other rings. Vijay was most gracious and took the ring back immediately and offered a refund. I decided to have a custom halo ring made instead. I spoke with Vijay often and came to know him as someone knowledgeable and honest. The advice he gave was perfect. I now have a most beautiful halo ring with exquisite detail. I couldn't be more happy. I have had custom pieces made before with other jewelers around the world and none were as patient and kind. None made me feel in such good hands. Thank you, Vijay. I'll be back for more.

Nancy G
Florida,USA

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Amazing service and exceptional quality control

Reviewed Jun 22, 2015

I did my research for engagement rings for quite some time and I was really glad I finally decided to go ahead with Vijay and his team. I wanted a halo ring with diamond size around 0.75 carat, with decent cut clarity and color. Vijay helped me find the right diamond and understood all my requirements. He gave me a real good deal for the ring. I compared his price with market. I can confidently say that it was the best price I could get( I went around every shop of diamond district and online forums to figure out what is the best quote) Vijay discussed with me at every stage (From the time diamond was ordered till the ring is completed) and made sure I am completely satisfied. My girl friend (Fiance now) loves her ring. Did not expect she loves the ring that much. Every time any one notices her ring, I have the smile on my face I did the right thing in trusting vijay. Will go back again for my wedding jewelry shopping

Chaitanya R
New Jersey, USA

 
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great experience

Reviewed Jun 12, 2015

So I wanted to find my gf her dream engagement ring which happened to be a peridot with diamond halo in a rose gold setting. Not knowing much about jewelry I went to some of the bigger known jewelry stores who informed me that they could not make this happen. I turned to the internet and came across trijewels.com. like others have said the web site was easy to navigate and I found it, her dream ring. I was sceptical buying online to I called the number listed on the site. I ended up talking to Vijay and he assured me that everything would be perfect. I placed my order that day and within 4 days the ring was shipped to me in Georgia. What a great experience from start to finish. I couldn't be more pleased with the whole thing. Ring looks great and arrived just in time for our beach trip. I recommend trijewels.com to anyone looking for a great quality ring at a fair price. Thanks Vijay. Hope she ses yes!

James C
Georgia,USA

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Best experience!

Reviewed Jun 11, 2015

Ordered the 7 stone white sapphire anniversary band, super fast shipping, the ring was GORGEOUS! However, it just didn't look right with my wedding ring. Asked if I could return it and order the 10 stone ring. I received an immediate response. After Vijay received the original purchase in the mail, he emailed me pictures of other sizes next to the one that I originally purchased so I could get a better idea of size. I picked the ring that I liked and he also gave me the 15% sale price that was no longer in effect. Again, 2nd ring was sent out with super fast shipping. He even offered me to pay the difference AFTER I received it to make sure it was what I wanted. Great customer service!! You can tell that Vijay and Trijewels truly wants the customer to be happy!

Jody M Wagner
Wisconsin,USA

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Extremely Satisfied/Impressed Customer after purchasing an Engagement Ring

Reviewed Jun 09, 2015

I bought an engagement ring recently for my (now) fiancee from trijewels.com.
I compared different online portals and I found that the products that were being showcased on trijewels.com were consistently priced better than competing marketplaces.
The interface makes it incredibly easy to observe the results (in terms of look/finish and to the final price) of variations in different parameters that go into making the stone. This helped me learn about different attributes very quickly.
Like probably most men, I had little to no knowledge of what it meant to actually buy a ring. This service sped up my learning curve by letting me look at products across a broad offering, customize the end product according to our tastes, while observing the impact of each variation to the bottom line.
The final product is absolutely stunning! My fiancee's ring sparkles any room she walks into like a disco ball in an otherwise dimly lit room. She has been getting compliments from everyone who sees it. They also ask where I got the ring from.

Vignesh
New York, USA

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Wonderful experience and highly recommendedV

Reviewed Jun 04, 2015

Great service from Trijewels and Vijay. He was friendly, attentive and worked hard to meet my needs. There was amazing communication throughout working with him. Trijewels are knowledgeable, experienced and offer a first class service. This is the place I am going for all of my jewellery needs from now one. Thank you Vijay and Trijewels.

Anantadev D
New York, USA

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For independent Trijewels reviews you can visit third party review sites such as Trustpilot.

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