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What Our Customers Say (740)

Our finest asset is the trust and appreciation we have earned from our customers. We are proud to share our product feedback.

Absolutely the best customer service

Reviewed Nov 09, 2020

Three years ago my wife and I were getting ready to celebrate our 20th wedding anniversary, and I had waited too late to get the perfect gift. I was looking for a nice piece of jewelry, in particular a ring. Everywhere I looked I could not get it in time. I found Tri Jewels online. I must admit I was a little bit skeptical about buying a fine piece of jewelry on the internet. I ended up making contact with the owner, VJ, and he completely eased my worries and got me the ring in about three weeks just in time for the anniversary trip. I gave her the ring right after we boarded a plane for our trip to Costa Rica. It turned out to be a little bit too small and when I got home I sent it back to him. He
immediately made the adjustment and got the correct size back to me. A few weeks ago my wife said she would like to have a matching ring. I contacted VJ. He immediately pulled my file told me exactly what to buy and gave me even a better price this time. He's great and I encourage anyone and everyone to give him some business. It is tough times in New York right now. Buy your wife something nice for Christmas.

John L.
SC, USA

Reply Nov 12, 2020
Hi,
Just having fun making beautiful Jewelry for my beautiful Customers who land up becoming friends with us for ..hope she likes the 2nd master pc we will make and cherish it for life ..thank you again for coming back for more ..
your friend

Best
Vijay
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Great products and service. Vijay is awesome

Reviewed Nov 07, 2020

Trijewels has an amazing selection of high quality, beautiful products and Vijay is top-notch when it comes to customer services. I purchased a couple of pieces for my wife’s birthday that he helped to customize (repeatedly) to get to the perfect fit. The end-product is perfect and my wife couldn’t be happier. Definitely recommend Trijewels to anyone!

Stephen
MA, USA

Reply Nov 10, 2020
Hi
Stephen,
very warm words..thanks so much for giving us a chance to be in your life ..anything you need always around ..

Thanks
Vijay
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Love my ring

Reviewed Oct 31, 2020

Love my ring! Vijay was so polite and courteous. Very thorough in the questions he asked pertaining to the style and size. Sample rings of various sizes were sent to us to examine. The ring arrived in the time promised, even with COVID-19. I would highly recommend him to anyone requiring specialty jewelry. Thank you so much, Vijay.

Terry M.
TX, USA

Reply Oct 31, 2020
Hi
Thank you for the kind words and glad you liked the rings, we are always here for a customer , appreciate the trust and chance .

Thanks
Vijay
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Fantastic customer service, beautiful rings!

Reviewed Oct 27, 2020

I do lots of online ordering, customer service varies, quality of products can also vary. My experience with Trijewels in both categories has far exceeded my expectations. Outstanding customer service! I ordered 3 stackable rings, given that, Vijay personally emailed me, said he would like to pick out all the stones for each ring so they would coordinate well when worn together. He then said he would make one ring, send it to me, if I liked it he would go ahead and make the other rings. The ring arrived, it is BEAUTIFUL!!! I love it and look forward to getting the other two rings. Amazing personal service and rings that I will cherish . Thank you Vijay and Trijewels!

Gainor A.
OR, USA

Reply Oct 28, 2020
Gainor
Hi ..it is such a pleasure to work with you on this project ..it has been fun and yes we will be shipping the balance orders(rings) soon ..hope you cherish it for your rest of your life..

Best
Vijay
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Fabulous 2.30 mm Ruby Eternity Band

Reviewed Oct 22, 2020

Vijay was so helpful with my order. I just LOVE my new ring, the Ashlyn 2.30 mm Ruby Eternity Band. The rubies are much larger than I had expected (I thought it might be smaller!) They are exquisitely bezel set; the ring is flawless and beautifully crafted. It was a pleasure doing business with TriJewels. I will surely be a repeat customer! This is a very trustworthy business.

Ellen H.
NY, USA

Reply Oct 22, 2020
Hi
yes my favorite ring, it takes years of experience to bring it together as bezel and channel setting is not easy ..but we got great team here and so thank full to all of them .. appreciate your friendship and we will surely meet in NYC soon.

Best
Vijay
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Custom wedding band

Reviewed Oct 21, 2020

Vijay did a great job making my wife's wedding band (2.50 mm Princess Cut Black and White Diamond Eternity Band). He was very thorough in making sure the shape would sit perfectly with her engagement ring. He stayed in constant communication during design and fabrication. I highly recommend his work.

Jeremy H.
VA, USA

Reply Oct 22, 2020
Hi
So nice of you to leave this feedback, it is super hard and expensive ring to make glad we could make it perfect for her ..thank you again and yes looking forward to more projects work on for you .

Thanks
Vijay
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Great Service

Reviewed Oct 14, 2020

I had some questions about the jewelry I was ordering. The owner called me back instead of the manager and was super. He answered all my questions, gave me information I needed and email address in case I had any other questions. I cannot wait to get the jewelry. I read other reviews from customers and all seemed satisfied.

Sheri K.
MI, USA

Reply Oct 14, 2020
Hi
Super excited to make the jewelry pcs for your family ..thank you for the opportunity.

Best
Vijay
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Vijay made the most special custom

Reviewed Oct 14, 2020

Vijay made the most special custom pendant for my daughter that represents her family’s adopted son! Thanks Trijewel’s for making this happen! Great customer service!

Susanne M.
MD, USA

Reply Oct 14, 2020
Hi
Susanne,
Always appreciate all your business you have been a fantastic customer and now a good friend always here for you , you have my direct number too thank you..

Best
Vijay
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This place is fantastic

Reviewed Oct 13, 2020

This place is fantastic. Ring is beautiful and it showed up 8 days early! I cannot say enough good about this place!!

Wess
GA, USA

Reply Oct 13, 2020
Hi Wess
Glad you liked it thank you again for the business of there is anything we can do please let us know always at your service

Best
Vijay
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New favorite jeweler- just adore their ring!

Reviewed Oct 13, 2020

I adore the ring, it's exactly what I had hoped and the customer service was fantastic. They even send me the specific stones they selected beforehand. Great service, prices and I would recommend to anyone. Cheers!

customer
NY, USA

Reply Feb 18, 2022
Hi thank you so much for giving us a chance.

Best
Vijay
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