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What Our Customers Say (737)

Our finest asset is the trust and appreciation we have earned from our customers. We are proud to share our product feedback.

nothing but positive

Reviewed Jan 15, 2013

I had a completely positive experience with trijewels. I absolutely love my ring. I would not hesitate to buy jewelry from them again. Great customer service, and top quality jewelry.

Gabby K.
Iowa, United States

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My latest purchase

Reviewed Jan 11, 2013

I have just received my latest purchase from Vijay at the Trijewels on-line store. Once again this bracelet is absolutely beautiful, very well made and reasonably priced with beautiful diamonds. I vouch for this store and Vijay is honest and trustworthy. Beautiful jewelry always. I could not be happier. TY Vijay, you are awesome!!!

Suzann C.
Minnesota, United States

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She Loved her Black Diamond Cross

Reviewed Jan 03, 2013

Vijay is a true professional when it comes to selecting jewery. I have purchase earrings and a ring before and received exceptional service. This time I contacted Vijay about a cross and can he help me. He said he could and emailed me sample of cross designs about a 150 to look at. I selected a design and he came back with suggestions that made me change mind even though the design would have cost more then double the design I finally selected. My second choice he liked and we agreed to move forward with the cross. Vijay kept me informed of the process from making the mold, casting, polishing and finish. He sent me pictures of every step. My wife really loved this cross.
Dealing with a professional like Vijay is better then dealing with a sales person over counter at a big box store who know little or nothing about the jewery except what she/he reads on the tag.. Another plus is you don't have to pay for the the stores display counters and fancy lighting and other ovehead items.
Cornelius [neil] Smith

Cornelius S.
Virginia, United States

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Smashing

Reviewed Jan 01, 2013

Wow! I was completely surprise when my husband asked if I would like black diamond earrings for Christmas. He is a shopper so when he visited our local jeweler he was shocked at the price. We got online and found trijewels and researched the site I was more than a little apprehensive about buying diamonds on the enternet but after researching further we could not have been happier with the results. My husband even talked to ViJay on the phone and was impressed with his honesty and his integerity. He even issued us for credit to our account. The black diamond earrings were absolutely gorgeous, and I have never seen earrings made like these. I was concerned for the safety of the earrings staying on the ears and his method is terrific for safety. The entire stud is made to be screwed on. I have never before seen this. No way can they ever come off. If you are looking for a jeweler online that is honest---look no further. This man is terrific. You wil not be disappointed. I love love love the earrings.As far as I am concerned he is at the top.

Bobby S.
Arkansas, United States

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Trijewls Rocks!

Reviewed Dec 31, 2012

This is one of the most professional businesses I have ever experienced! Ecspecially for shopping online when you are not able to see the merchandise in person. If the person is not satisfied there is no hassle in returns. Vijay and his staff are there to make sure the customer is totally and completely content with their purchases. It was a complete pleasure to deal with this company and look forward to shopping again real soon.

Cathy C.
South Carolina, United States

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When u love what u do it shows in your work

Reviewed Dec 31, 2012

First of all, it was was a sincere pleasure working with Vijay on a wedding ring for my wife. He was clearly more interested in achieving mutual happiness than in making a profit. The quality of the ring and the accuracy of the finished product to the design were absolutely remarkable. The ring looks way more expensive than what was actually paid. Needless to say, my wife was extremely pleased with the ring that was made especially for her & thanks to Vijay, she now has a new part-time job; fielding comments and questions all day long about her gorgeous ring!! .....GREAT JOB TRI JEWELS!

Carlos R.
New Jersey, United States

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Exceptional, Incredible, and Phenomenal Ring

Reviewed Dec 27, 2012

Trijewels is an exceptional place to buy all your jewelry needs. I just bought a three stone black diamond ring that is absolutely beautiful. The weight of the gold and the incredible black diamonds in this ring are phenomenal. Many Thanks! From, NM

M P.
New Mexico, United States

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EXCEPTIONAL SERVICE AND A BEAUTIFUL PRODUCT

Reviewed Dec 20, 2012

This was the first time I bought from Tri-jewels. I had decided that my husband needed to buy me jewellery for my birthday; and luckily for him, I took matters in my own hands. I saw a beautiful pair of diamond and sapphire earrings at a large retail store, but found the make-man ship not upto the mark, as well as the price a little high.
I emailed the design to Trijewels, and initiated what has been to date the best customer-service I have ever received in my 15 years in the USA. Great care was taken to make sure what I wanted and didn't want, and all the specifications were met.
My beautiful earrings and matching pendant were overnight Fed-exed to me to ensure that I could wear the same on an upcoming cruise. The make-man ship was clean and sharp, the pieces beautiful, and the cost was at least 30% less than retail.The result, a very satisfied and thrilled me, with a gorgeous new set, and a little worried husband, now that his wife has found from where she wants her future birthday and anniversary gifts!
Thanks Trijewels!

Deepa L.
Virginia, United States

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Incredible Customer Service

Reviewed Dec 19, 2012

Best customer service I have ever received from an online retailer. There was an issue with my order, and TriJewels contacted me within minutes of clicking "submit"! They straightened everything out for me(Friday at 4:30PM) and had my order at my door by Monday! TriJewels was extremely responsive, friendly and helpful, thank you very much!

Jeff K.
North Carolina, United States

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Outstanding Customer Serv....

Reviewed Dec 10, 2012

Aquamarine/Sapphire Eternity Band.My only regret is that I didn't contact trijewels.com first-next time.I will! Here's what happened - I purchased a similar ring for my wife (25th anniversary) from a big online jeweler.. My wife loved the ring but the size was huge (I ordered a size 9 but the ring they sent measured an 11). I called the company and they told me they would pick up and send a size 8 (which we decided would work and they assured me was in stock). After several weeks and unanswered emails, I called to find out they didn't have any more of these rings - in any size - discontinued. We were both so disappointed. I then purchased her another ring rom another jeweler(not an eternity band, but it had both aquamarine and sapphire). She wasn't happy with that one because of the color of the aquamarine. The other aquamarines she owns are basically clear (like a diamond) with a very faint blue tint - this is what we wanted. I know some jewelers try to pass off blue topazes for aquamarines and this may have been the case as the blue was considerably darker. Returned that one. Contacted Trijewels.com. Vijay answered my email quickly and addressed all my concerns even though superstorm Sandy had just hit New York. To make sure all was right, he even sent me a ring sizer and a couple of real aquamarine stones as samples. He kept in contact through the entire process and the ring arrived right when he promised. Outstanding workmanship - outstanding service.

Dan R.
Florida, United States

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